828 Sold in Last 10 Days
Features
- Defrost frozen food within minutes - Thaw chicken breasts, steak, pork chops, lamb chops and more within 10 - 50 minutes depending on thickness
- Defrost smaller food such as burgers, sausages, prawns and bacon even faster!
- Absolutely NO CHEMICALS or ELECTRICITY is used. As opposed to microwave ovens that partially cook the food during the defrosting process, the VonShef Tray defrosts the meat safely and quickly
- The Magical Defrost Tray stays cool to the touch throughout its use, NO Pre-Heating or Hot Water is required. Simply place frozen food onto the tray and it will defrost up to faster than at room temperature
Thawing plate - comparison of thawing plate with other thawing methods:
- 1. The speed of thawing using the quick thawing plate is 5.6 times that of the ordinary ceramic ware. Note: The ceramic ware is thawed for about 91 minutes and the thawing plate is thawed for about 16 minutes.
- 2. through the rapid thawing plate thawing can lock the nutrients and gravy in the meat, reduce the juice overflowing when the food is thawed, and retain the delicious.
- 3. easy to clean! The special process makes the thawing plate easy to clean and does not stick to oil.
Easy to use, energy saving and environmental protection! No additional investment is required to save water and electricity.
Product material: aluminumProduct Size:
S: 23*16.5*0.2cm, 210G
M: 29.5*20.5*0.2cm, 320G
L: 35.5*20.5*0.2cm, 350G
Our Guarantee
- We truly believe that we carry the best-quality products in the world and we back that up with a risk-free ironclad 30 days guarantee.
- If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.
- Buying items online can be a daunting task, so we want you to realize that there is absolute zero risk in buying something from us.
Shipment
- Normally we will send the goods within 1-3 business days.
- Please check if the goods are in good condition and sign before the delivery man leaves.
- If you find the product is lost or damaged on the way, please take photo and contact us. Then we will help you make up for your lose.
- However, all products will be carefully test before shipping. We will try our best to avoid any quality problem.
Feedback
- Please subscribe to our newsletter if you are satisfied with our items and services, promotions, new products and sales,directly to your inbox.
- If you are not satisfied with the items or our service, please contact us before leaving any feedbacks, we will resolve the issue immediately, thank you.
Question:Can I amend my order?
Answer:Our staffs work speedily to get all orders processed and shipped out,therefore we are unable to change anything once order have been processed, such as shipping details, quantity of item, color and diopter counts.
Please make sure all the information is correct when you checkout.
When can I get the parcel?
It will take 10-20 days for shipment on normal situation. Actually we are unable to control the shipping speed, it depends on destination country handling time.
Question:When can I get the parcel?
Answer:It will take 10-20 days for shipment on normal situation. Actually we are unable to control the shipping speed, it depends on destination country handling time.
Question:Where is my order and How can I track?
Answer:1.All of placed orders will be processed and dispatched within 48 hours.Some items with high prescription and shortage may expereince possibly delayed dispatch for 2-3 days because of customization and stocking. Please understand.
2.Get your tracking number through your own account, and Track your Order
Question:Can I exchange or return my order?
Answer:It is a pity that we do not provide exchange service for anyone. If your order have any faulty or issue, contact us within 24 hours once you get the parcel.
Please turn to Return/Refund Policy and get more details.
Our customer service team will solve your problems as soon as possible.
Question:Faulty goods
Answer:If the goods have any faulty and issue with your order when you get the parcel,contact us within 24 hours!
Please enclose the picture and tell us the details of issue,we will check and solve it for you as soon as possible.
Didn’t find what you were looking for? Contact us.
Return Policy
Customer can return the product within 30 days of delivery for full refund or exchange, in an unlikely event of damaged, defective or wrong item delivered to you. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition when you received it. It must also be in the original packaging.
Method of return: to the same form of payment used
Return contact info: Please contact our Customer Service info@gmdjd.com to get the return address before you make any decision. We will NOT take any responsibility for any return package without confirmation letter or notice from us.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Once we receive your item, we will inspect it and immediately notify you on the status of your returned item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Refunds (if applicable)
Customer can refunds the product within 30 days of delivery for full refund or exchange, in an unlikely event of damaged, defective or wrong item delivered to you. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a refund, your item must be unused and in the same condition when you received it. It must also be in the original packaging.
Method of refund: the same form of payment used
Refund contact info: Please contact our Customer Service info@gmdjd.com to get the return address before you make any decision.We will NOT take any responsibility for any return package without confirmation letter or notice from us.
You will be responsible for paying for your own shipping costs for refund your item. Shipping costs are non-refundable.
If there’s damage or a defect with the item or the wrong item was received, customer must provide photographs of the item received that shows the issue and contact us within 3 days after receiving it via info@gmdjd.com. Once we have reviewed this information, a refund will be made based on the evidence provided by the customer.
If a package is returned to sender by the shipping courier due to Wrong Address Information provided by customers or Missed Delivery Attempts by couriers, we will NOT be responsible for reimbursement, refund or re-sending the package.
Any loss of products due to the security of customers’ living areas (as long as shipping carriers confirm that the order is delivered) will NOT be eligible for return and refund. We will NOT refund in case you REFUSE to receive it either.
Shipping fee will NOT be refundable once items have been shipped.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@gmdjd.com.
Replacement (if applicable)
Any defects or errors on our part will result in a replacement at no charge. We typically do not accept returns, refunds or replacements due to customer errors such as incorrect selection of sizes, designs, colors, etc.
HOW DO I CHANGE OR CANCEL MY ORDER?
Change and Cancellation requests are only allowed within 12 hours of placing the order. Please contact us as soon as possible if you need to modify or cancel your order. Make sure to provide your order number and the modification you would like to make and we’ll confirm once the modification has been made. After 12 hours have elapsed, no order modifications are allowed. To check the status of your order, please contact our Customer Support team.